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1. Automated processes
7. Guest Success
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4. Guest Support Team and Territory: Working Together
1. Automated processes
Understanding and resolving Automated processes failure
1. Complaint Handling Course
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1. GST All Team, Compulsory Training
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GST New Starter Day 5
1. Complaint Handling Course
1. Driving Guest Hospitality Standard Protocols
7. Guest Success
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3. Guest Support Team; Driving GHS Protocols
1. Driving Guest Hospitality Standard Protocols
1. Effective Communication Course
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1. GST All Team, Compulsory Training
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GST New Starter Day 4
1. Effective Communication Course
1. Freshdesk, Fresh Caller and Hangouts
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1. GST All Team, Compulsory Training
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GST New Starter Day 3 - Communication channels
1. Freshdesk, Fresh Caller and Hangouts
Welcome to Module 3 Please complete the input module before answering the questions. The multiple-choice will give you the opportunity to show your understanding of what you have learnt.
1. Freshdesk, Fresh Caller and Hangouts
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Guest Support Training
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Communication channels
1. Freshdesk, Fresh Caller and Hangouts
Welcome to Module 3 Please complete the input module before answering the questions. The multiple-choice will give you the opportunity to show your understanding of what you have learnt.
1. GST Document Structure and learning pathway
7. Guest Success
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1. Guest Support Team: Service & Objectives
1. GST Document Structure and learning pathway
1. GST Monthly Management Update - January 2023
GST Monthly Management Update
1. GST Monthly Management Update - January 2023
January 2023 Update December 2022 Results
1. Guest Hospitality Standard Policy
7. Guest Success
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5. Guest Hospitality Standard Policy
1. Guest Hospitality Standard Policy
1. Guest Hospitality Standard Policy
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Guest Support Training
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Guest Hospitality Standard Policy
1. Guest Hospitality Standard Policy

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